At KKD, Care Always Comes First!
How are Appointments Scheduled?
Our office attempts to schedule appointments at your convenience and when time is available. Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort. School children with a lot of work to be done should be seen in the morning for the same reason. Dental appointments are an excused absence. Missing school can be kept to a minimum when regular dental care is continued.
Since appointed times are reserved exclusively for each patient we ask that you please notify our office with a business days advance notice of your scheduled appointment time if you are unable to keep your appointment. Another patient who needs our care could be scheduled if we have sufficient time to notify them. We realize that unexpected things can happen, but we ask for your assistance in this regard.
Missed appointments mean another patient who needed our services could not be seen because time was reserved for your child. A business days notice is required to cancel or reschedule all appointments. Your account will be assessed a $50.00 charge, not billable to your insurance, per each missed appointment and /or last minute cancellation or reschedule. Any exceptions will be made on a case by case basis at the discretion of our administrative team.
Do I Stay with My Child During the Visit?
We invite you to stay with your child during all cleaning and restorative appointments. Many pediatric dental practices suggest that parents wait in the reception area while their child is being seen. Our philosophy is quite the contrary. We believe that helping parents raise healthy smiles is a partnership between you and your children and our dental team. Communication to both parent and child about their total oral health is key to averting future complications and building great dental habits for life. For this reason we love the opportunity of talking with you and your children together at their appointments.
What About Finances?
We are an unrestricted provider to most insurance plans and will provide the highest level of customer service to help you get the most out of your benefits.
Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best possible care. We accept cash, personal checks, debit cards and most major credit cards. We also partner with "Care Credit" to allow families with larger treatment plans to pay for their services over 12 months at 0% interest.
Mahalo Membership Club
We want to make sure the best dental care for your child is available to you. This is why we’ve designed our own savings plan to help our patient’s families save hundreds on annual dental expenses. Unlike traditional insurance plans, our family savings plan allows complete flexibility. There are no deductibles, no yearly maximums, no claim forms or confusion, no age limits, and no waiting periods. In short, we’ve taken all the headaches out of your child’s dental care.
- Benefits start immediately. Join today, save for 12 months!
- Includes cleanings and routine x-rays at a generously discounted cost.
- Provides exclusive discounts off other procedures such as fillings.
- Includes 100% price transparency.
- There are no deductibles, annual maximums or pre-approvals.
- Membership runs for 12 months from the date you join.
The Kitsap Kids Dentistry Mahalo Membership Club is not dental insurance and it only covers dental services at our office. Plans do not automatically renew and patients must re-enroll each year to continue receiving benefits.
Ask us about the Kitsap Kid's Dentistry Mahalo Membership Club the next time you come in. We’d be happy to share more!
Our Office Policy Regarding Dental Insurance
Our policy regarding your dental insurance benefits goes beyond simply submitting the claims for you. We feel it is just as important to educationally understand your insurance choices, benefits and how to best utilize them as it is to understand the dental treatment choices we recommend for your child. Similar to our beliefs regarding dental treatment, we pledge to stay as up to date as possible on the ever changing world of insurance benefits, relay the general concepts to you and help you make choices which make sense for your individual family’s needs. Once you’ve agreed to the treatment we propose and upon completion of the work, we will submit the claims to your insurance carrier. At times, it is necessary to challenge the decisions of the insurance company in order to gain the benefits you deserve. As a customer service oriented practice, we take it upon ourselves to utilize our in-house insurance specialists to pursue these issues on your behalf. If you have any questions at any point of the process, please do not hesitate to contact our insurance specialists.